Do families like Healthy Babies Healthy Children services ?

Families with new babies said that they like receiving a phone call from a public health nurse soon after getting home from the hospital. More than 90 per cent found the nurse's information helpful and 66 per cent found it very helpful. Families who received home visits said that they liked the service. Almost all said it increased their confidence in their parenting ability and helped them do practical things, such as calming or caring for their baby. Families also said that they liked being connected to local services, particularly parent groups. Almost all families were satisfied with Healthy Babies Healthy Children services and felt they had been treated with sensitivity and respect. Over 90 per cent of home visiting families said that Healthy Babies Healthy Children staff understood their family's needs and believed in the family's abilities and 88 per cent said that they felt they had a reasonable amount of control over the services they received. They also reported that being ...  more